Resume
Experience
2022 - 2023
Claims Adjuster
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Investigate insurance claims to determine the extent of liability, validity, and coverage.
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Analyze policy terms, insurance contracts, and applicable laws to ensure accurate claim assessments.
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Collaborate with clients, claimants, and legal representatives to negotiate fair and timely settlements.
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Document claim activities, decisions, and settlements in accordance with company procedures and regulatory requirements.
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Provide exceptional customer service by addressing inquiries, resolving disputes, and maintaining positive client relationships.
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Stay updated on industry trends, regulations, and best practices to enhance claims handling efficiency and effectiveness.
American Family Insurance
Milwaukee, WI
2019 - 2022
Grocery Stocker
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Receive, unload, and unpack merchandise shipments, ensuring accuracy and completeness of orders.
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Organize and stock shelves, displays, and coolers according to store layout and merchandising standards.
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Rotate products to maintain freshness and minimize waste, following first-in, first-out (FIFO) principles.
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Monitor inventory levels and communicate restocking needs to management to prevent stockouts and ensure availability.
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Assist customers in locating products, providing recommendations, and answering inquiries about pricing and promotions.
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Maintain cleanliness and orderliness of the store, including sweeping, mopping, and sanitizing work areas.
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Operate equipment such as pallet jacks and hand trucks safely and efficiently.
Jewel Osco
Evanston, IL
Education
2020 - Present
Marquette University
Bachelor of Science in Finance and Marketing
Milwaukee, WI
At Marquette University, I developed a strong foundation in finance and marketing concepts. These experiences helped me hone my leadership and teamwork skills.
2016 - 2020
Evanston Township High School
High School Diploma
Evanston, IL
During my time at Evanston Township High School, I maintained a high gpa. I also participated in various community service projects. These experiences helped me develop my communication and leadership skills.
Proficient in:
Excell
SQL
Powerpoint
Word
Languages
English (Native)
Spanish (Intermediate)